Free MBA Semester 1 solved Assignments for - MB0039 - Q. What is the importance of Kinesics and Proxemics in communication? Explain with examples.

Solutions: Kinesics is the most often studied and important area of non-verbal communication and refers to body movements of any kind. Different body movements can express inner states of emotion. The different body movements are:

Facial expressions – Facial expressions can convey feelings of surprise, happiness, anger and sadness. If you meet a long lost friend and say “I am very happy to meet you again”, but with a sad facial expression, it conveys the exact opposite meaning.

Eye movements – The eye movements such as wide open pupils express feelings of surprise, excitement or even fear. The importance of eye contact with one’s audience was pointed out earlier. Direct eye contact is an indication of intensity and interest, while lack of it can convey feelings of nervousness and guilt. As prolonged eye contact can intimidate people, it is not a good idea to stare at people. Different cultures perceive eye contact differently. In Asia, Latin America and Africa people avoid direct eye contact to show respect. Arabs use prolonged eye contact to measure trustworthiness.

Gestures – The gestures such as movement of the hands while giving a lecture or presentation indicates a high level of involvement in what you are saying. On the other hand, shuffling of the feet is a sign of nervousness and speaking with one’s hands in one’s pockets is considered to be casual or even rude.

Proxemics

Proxemics is derived from the word ‘proximity’ or closeness and is the communication term for personal space and distance. The space and distance which we choose to keep from people is also part of non-verbal communication. Each of us has our own inner and outer circles, which differ for different people. The different types of spaces are as follows:

Intimate space – Our inner most circle is an ‘intimate space’, into which we generally admit only select people such as family and close friends.

Personal space – A ‘personal space’ might include other friends and colleagues or co-workers. The intimate and personal spaces involve communication of an informal nature.

Social and public space – The ’social and public space’ includes official or workplace relationships, where the communication is of a more formal nature.

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