Answer: The
tendency of firms is to extend their sales and/or manufacturing to new markets
abroad, and for business everywhere. The one element that is unique about every
nation or company is its workforce.
A workforce that is knowledgeable and
skilled at doing complex things keeps a company competitive and attracts
foreign investment. Well-trained workers attract global corporations, which
invest and provide employment opportunities to the workers, which in turn
generate additional training and experience.
Technology: The most important use of technology
in HRM is in an organization’s Human Resource Information system.
Trends in the nature of work: Technological and globalisation trends
are in turn producing changes in the nature of jobs and work. Following are a
few trends in the nature of work:
·
Information
technology and personal computers have allowed companies to relocate operations
to locations with lower wages.
·
Increased
use of part time and temporary workers.
A service society: An enormous shift from manufacturing
jobs to service jobs.
·
For
service jobs new types of knowledge workers and new HRM method to manage them.
Knowledge work and human capital: The distinguishing characteristics of
companies today and tomorrow is the growing emphasis on human capital–the
knowledge, education, training skills and expertise of a firm's workers.
·
This
growing emphasis on education and human capital reflects several social and
economic factors.
·
Now
companies are relying more on employee’s creativity and skills.
Other trends affecting HRM: Equal employment opportunity laws that
bar discrimination on the basis of race, age, religion, disability, sex or
national origin, have been passed.
·
Virtually
all managers are thus now legally bound to uncover and correct instances of
discrimination.
·
Mandated
health benefits, occupational safety and health requirements.
·
Union-management
relations.
·
HR
managers have to deal with all these legal constraints.
Workforce diversity: Diversity in the field of HRM can be
defined as the situation that arises when employees differ from each other in
terms of age, gender, ethnicity, education, etc.
Managing diversity means establishing
a heterogeneous workforce to perform to its potential in an equitable work
environment where no member or group of members has an advantage or a
disadvantage.
Young, skilful and knowledgeable
employees are occupying positions of importance.
Organizations now cannot discriminate
on the basis of age. They must listen to their experienced employees, to draw
from their expertise and initiate programmes that meet these needs.
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